Carmen

Accessing your courses online

As a new college student you’ll face different challenges than those you faced in high school. You’ll adjust to a larger workload, different class schedules and new expectations from your professors. Fortunately, Ohio State has a tool called CarmenCanvas (Carmen for short) to help you manage due dates, quizzes, class schedules, assignments and grades.

 

What is Carmen?

Carmen is the online hub for most of your class needs. Carmen is a system that helps professors and students manage schedules, share material, track grades and submit assignments. It's all in one place to help you stay organized and informed.

 

Find your courses in Carmen

You can access Carmen through a browser. You can either click the "Carmen (Course Management)" link on the Ohio State home page or type "carmen.osu.edu" in the address bar. When you get to the Carmen home page, you'll see a big red "Log In" button on the right side of your screen. Click it to get started. 

On the next page, you'll be asked to enter your Ohio State username and password.  Click the red "Login" button to continue. 

Once you've logged in, you'll see the Carmen landing page- a list of all of your classes in Carmen. You might see that some of your classes are listed in red and others in black. Classes listed in black have not been created or published, meaning their instructor hasn't made it available to students just yet. Any class listed in red has been created and published by the instructor, meaning you can click on the name of the course to access the course homepage. 

Keep in mind, instructors decide when to make course information available to you. Some of your courses may include all the material you need for the semester while others may appear empty, with content appearing as the semester progresses. If the course page is still blank after the semester has started, reach out to your instructor.

Homepage of carmen showing a list of courses to the right and settings to the left

Canvas Student: The App

On the go? Use the Canvas Student app to access your course readings, check for notifications, view your schedule and more. It’s available on iOS and Android.

Note: not all features are available on the Canvas Student app. If you're having trouble with the app, try using a browser on your mobile device. Learn more about Canvas Student vs. Browser functionality in the Resource Center.

Canvas student app with each course having a colorful square icon as representation on the screen.

Canvas Student Troubleshooting

Some students report that they’re unable to see their courses in the Canvas Student App. While you can use CarmenCanvas in a web browser on your iPad, we know many like to use the Canvas Student app.

To troubleshoot this issue:

  1. Check to make sure that iPadOS is up to date and the Canvas Student app is up to date
  2. If that doesn’t work, delete the app, reinstall it and log in using the QR code feature

 

How to log in using the QR Code

After logging out, deleting and reinstalling the Canvas app, follow these instructions:

  1. Open Canvas Student and tap QR LoginThe login page for the Canvas Student app.
  2. On another device, log in to osu.instructure.com on a web browser (Note: the Safari browser does not support the QR code feature)
  3. Click on Account in the top left menu
  4. Click QR for Mobile Login
  5. Click Proceed to display the QR code. Don’t share this QR code with anyone
  6.  Use the Canvas Student app on your iPad (or phone) to scan the QR code

This process should restore functionality to your Canvas Student app. For more detailed instructions on accessing your QR code, read this article from Canvas


Resources to remember: