Technology

Having the right tools is important, which is why we provide a common device to support your learning and life at Ohio State. Check out FAQs, tutorials and other resources to help you make the most of your technology kit. 

What You Will Be Receiving

iPad Pro with a keyboard, case, and Apple Pencil.

Apple iPad Pro

10.5 inch Space Gray, 256GB, Wi-Fi

A Protective Case

You will be provided a high-quality case to provide protection for your device and hold your Apple Pencil. STM Dux Shell pictured.

Smart Keyboard

The keyboard is easy to attach and allows you to type with your iPad as you would a laptop. 

Apple Pencil

The pencil can be used to navigate and make selections on your iPad, hand-write notes, draw, design and more

AppleCare+

All devices covered by a 1 year manufacturer warranty. Additionally, you will receive three years of AppleCare+ which also covers in the case of accidental damage. The Apple Pencil and Smart Keyboard are not covered by AppleCare+. If you do experience a major damage and need to utilize AppleCare+, you will be responsible for paying the $49 damage replacement fee associated with AppleCare+.

Technology Ownership

Your iPad is owned by the university during your undergraduate program, but that doesn't mean that you can't personalize it and use it for both school and life. You're encouraged to download your favorite apps, sync up to your other devices, and host that dorm-room movie marathon.

Learn how to make the experience with your iPad that much better Explore Events

FAQs

Displaying 1 - 16 of 16

I wasn't able to pick up my device at orientation, what is my next step?

If you attend Columbus campus and were unable to pick up your device at your regularly scheduled orientation you may visit the Thompson Library BuckeyeBar to pick up your technology kit.

All other pickup locations: 

  • Newark: 196 Founders Hall 
  • Mansfield: BuckeyeBar in Bromfield Library and Information Commons
  • Lima: Technology Helpdesk at Galvin Hall 335
  • Marion: Marion Library Helpdesk
  • Wooster/ATI: 200 E Halterman Hall

You will receive your kit and be guided through setup. It should take approximately 15 minutes. 

 

Where can I learn more about how to use my iPad?

You've got options:

If you're an in-person hands-on learner, attend one of our events across campus. We offer office hours during the semester; it's a chance for you to drop in and ask questions or just learn to do something new on your iPad.

You'll find full dates and details on our events page. 

We also know you're busy. That's why we offer lots of digital resources to make it easy to learn about your iPad on your schedule.

Check out our video tutorials and visit the Discover app on your iPad for new challenges, tips and tricks throughout the semester. You can also find the Digital Flagship handbook on your iPad for even more information about using technology on campus. 

When will I receive my device?

It depends where you're attending Ohio State.

If you're a Columbus or Newark campus student you'll receive your device at orientation, but you'll need to remember your state-issued photo ID or BuckID. If you miss orientation or forget your ID you'll be able to pick up your device in the fall when you arrive on campus. Orientation dates occur throughout June and July.

If you plan to attend Ohio State Lima, Marion, Mansfield or Wooster/ATI you'll receive your device near the start of Autumn semester. You will receive additional details about your iPad as the semester nears. 

Is Ohio State committed to only one type of technology?

No. Ohio State students, faculty and staff will continue to use a wide variety of technology from a number of brands. The iPad Pros will be a common tool in Ohio State’s integrated learning community, but other computers and technology devices can and will be used across the university.

I’m leaving the university and need to return my iPad. Where do I go?

If you’re leaving Ohio State and need to return your device, please visit:

  • Columbus- Enarson Hall 009 (Classroom Services Equipment Loan Desk)
  • Newark- 196 Founders Hall 
  • Mansfield- BuckeyeBar in Bromfield Library and Information Commons
  • Lima- Technology Helpdesk at Galvin Hall 335
  • Marion- Marion Library Helpdesk
  • Wooster/ATI- 200 E Halterman Hall

Full return instructions and a mailing address can be found on our returns page.

Questions? Contact digitalflagship@osu.edu

Who owns the devices?

The devices will be university property while you're at Ohio State.  When you graduate all Ohio State management will be removed and ownership of the device will transfer to you. 

What if I withdraw or transfer from Ohio State?

If you withdraw or transfer from Ohio State you will be required to return the equipment and all related accessories, or purchase the equipment at its depreciated value as established by the university.

Return and Purchase Instructions

 

Will I be able to customize my device?

Yes, you will have access to change settings on your device to help it best fit you. 

We will manage these devices with a Mobile Device Management system (Jamf), which will require a strong passcode but will allow you to customize most settings. 

Apps from Ohio State will be made available on the device, but you will be able to add additional apps from the Apple app store and Self Service.

Are there any prohibited actions on the device? Will I be locked out of Netflix?

We encourage you to use your iPad throughout your time at Ohio State, both in and outside the classroom. That means writing that term paper and taking a break to watch Netflix.

Banned actions include trying to jailbreak or otherwise remove the mobile device management system on the device, and installing alternate app stores or using the device for illegal activities. Complete guidelines can be found on the Student Technology Agreement

What information is being gathered through my iPad?

We will not be monitoring your day-to-day activities on your iPad. The mobile device management system does collect data on the apps that are installed on your iPad but does not provide data on when, where, or how those apps were used. 

That being said Ohio State does monitor all network traffic and the mobile device management system will have the ability to alert us if you do something illegal, try to jailbreak your device, or download an app not found in the official Apple App Store. If we are alerted to these activities we notify you and reset or 'brick' your device. 

The full answer can be found in the Digital Flagship Student Technology Agreement.

 

How do I get help? What if my iPad is lost/stolen/broken?

This information can be found on our 'Get Help' page.

What if I need to use assistive technology?

There are many ways to configure your iPad to meet your needs. We will provide resources as we near device deployments this summer. 

The Office of Disability Services is also available to help any student with assistive technology needs. 

Apple also has a variety of accessibility resources linked to iPad. 

What if I already have an iPad or other tablet?

We know you may own another iPad or tablet, but the iPad you get from Ohio State is different than any of your personally owned devices. While it has many of the same freedoms, the iPad Pro you will receive this includes additional security and a suite of apps made available to you free of charge as an Ohio State student.

Can I take the iPad home over breaks?

Yes. You're welcome to take the device home with you over breaks. 

Do I still need to buy a laptop?

The answer depends on what you plan to do on your computer.

While we know many students will find that the iPad Pro will cover most of their computing needs, others will need to purchase a computer with additional features.  We find that many students take their iPad to class and around campus, and use their laptop in their residence hall or at home. 

The iPad Pro can do many of the same functions of a traditional computer, but there are specific software programs and tasks that will not work on iPad. 

We recommend visiting Tech Hub if you are unsure whether you should purchase a laptop. They will use your major and hobbies to help determine if the iPad covers your needs or if an additional device would make sense. 

Students attending regional campuses are encouraged to call, email or visit Tech Hub's online laptop decision guide to help inform additional technology purchases. 

If I decline the iPad, do I receive another device, credit, or other compensation?

If you decline the iPad AND graduate from Ohio State before the value of the iPad depreciates to $0, then your are due a form of credit (as determined by the university) at the time of graduation as determined by the depreciated value chart.

At this time, we anticipate the iPad’s value being approximately $50-75 at the end of two years and $0 at the end of three years. When finalized the depreciated value chart and specific details regarding the opt-out credit will be posted on the resources tab of this site.

Please note that only students who opt out of receiving an iPad AND successfully graduate before the iPad is valued at $0 are due a credit, those who opt out and graduate after the iPad is valued at $0 are not eligible for a credit.