Technology

Here you can learn more about Digital Flagship technology kits that were issued to incoming undergraduate students from fall 2018 to spring 2022. 

To find more information about the upcoming changes to the Digital Flagship student technology program, see the announcement and check out the change FAQs.

FAQs

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Am I eligible for an iPad?

If you are an incoming undergraduate student beginning higher education for the first time spring semester 2022, you are eligible to receive a Digital Flagship technology kit. ​Find out how to receive your kit.

Incoming transfer students:

  • If you are transferring to Ohio State for spring semester 2022, you are eligible if you began college at your original university in fall of 2018 or later. This original college start date is used to determine if you are part of an eligible class of students

 

Military Affiliated Students: 

  • If you have served in the military and are an undergraduate student starting at Ohio State spring semester 2022you are eligible for a technology kit. You will need to confirm with Military and Vet Services that the Military Service Member indicator AND the Digital Flagship  iPad Eligible MilVet indicator are on your student account.

 

If the above conditions apply to you but you have been told you are not eligible, submit a ticket and select Eligibility Status from the Request Type dropdown menu. The IT Service Desk team will look into your records and respond in five to ten business days with your status.

If you aren’t eligible for a technology kit, you can find more information about technology access assistance at the bottom of the IT help site for students

Faculty, staff and graduate students are not eligible for Digital Flagship technology. Technology requests can be made through your department or college. 

Do I have to pay for the technology kit?

Incoming eligible students do not have to pay to receive the iPad kit. There is no upfront cost, and you will be able to keep your iPad and accessories free of charge once you complete a degree program. If you withdraw from Ohio State before completing a degree program, you will be asked to purchase the technology kit for its depreciated value or return it to the university

Funding for the Digital Flagship program comes through Ohio State's focus on efficiencies within operational costs, creating a central pool of funds to be used for this student-focused initiative. More information can be found on the Office of Business and Finance website.

How can I receive my device?

In order to receive a technology kit, you will need to be an eligible incoming spring semester 2022 student who has signed the Student Technology Agreement. If you have not yet received your iPad kit, submit a ticket to request assistance and get more information about next steps. 

Which device will be distributed this year?

We have selected the 10.9" iPad Air 4 with 64GB of storage for 2021-2022 academic year distributions. 

Learn more about why this model was selected

Can I take the iPad home over breaks?

Yes. You're welcome to take the device home with you over breaks. 

Where can I learn more about how to use my iPad?

You've got options:

Visit the Discover app on your iPad for new challenges, tips and tricks throughout the semester. You can also find the Digital Flagship handbook on your iPad for even more information about using technology for your classes.

If you need to ask a question or would like one-on-one help using any of the technology tools Ohio State provides you, check out tech tutoring with Student Mentors.

Check the events page to find virtual workshops that dive deep into specific features of your device. 

Who owns the devices?

The devices will be university property while you're at Ohio State.  When you graduate all Ohio State management will be removed and ownership of the device will transfer to you. 

What if I withdraw or transfer from Ohio State?

If you withdraw or transfer from Ohio State you will be required to return the equipment and all related accessories, or purchase the equipment at its depreciated value as established by the university.

Return and Purchase Instructions

 

Will I be able to customize my device?

Yes, you will have access to change settings on your device to help it best fit you. 

We will manage these devices with a Mobile Device Management system (Jamf), which will require a strong passcode but will allow you to customize most settings. 

Apps from Ohio State will be made available on the device, but you will be able to add additional apps from the Apple app store and Self Service.

Are there any prohibited actions on the device? Will I be locked out of Netflix?

We encourage you to use your iPad throughout your time at Ohio State, both in and outside the classroom. That means writing that term paper and taking a break to watch Netflix.

Banned actions include trying to jailbreak or otherwise remove the mobile device management system on the device, and installing alternate app stores or using the device for illegal activities. Complete guidelines can be found on the Student Technology Agreement

What information is being gathered through my iPad?

We will not be monitoring your day-to-day activities on your iPad. The mobile device management system does collect data on the apps that are installed on your iPad but does not provide data on when, where, or how those apps were used. 

That being said, Ohio State does monitor all network traffic and the mobile device management system will have the ability to alert us if you do something illegal, try to jailbreak your device, or download an app not found in the official Apple App Store. If we are alerted to these activities we notify you and reset or 'brick' your device. 

The full answer can be found in the Digital Flagship Student Technology Agreement.

Each app you use has a privacy statement that explains how the app collects and uses information.  For more information, check out the Ohio State Privacy Statement.

How do I get help with my iPad if it's not working?

If you're having a technical issue with your iPad or it's been damaged or stolen, check our 'Get Help' page to find out who to contact.

 

What if I need to use assistive technology?

There are many ways to configure your iPad to meet your needs. We will provide resources as we near device deployments this summer. 

The Office of Disability Services is also available to help any student with assistive technology needs. 

Apple also has a variety of accessibility resources linked to iPad.